Tinsdills Solicitors upgrade to Diktamen for Digital Dictation

Tinsdills Solicitors operate from 4 offices, covering North Staffordshire and South Cheshire, they have been practising in the local area in one guise or another for nearly 350 years. The business has grown over the years through a combination of organic growth, merger and acquisitions including names such as Tinsdills, Hollinshead & Moody, Challinors & Shaw, N A Whieldon & Co and most recently selected departments of Grindeys Solicitors in 2019. 

Today Tinsdills are one of the area’s most experienced and knowledgeable law firms supporting individuals and for business with Family Law, Wills, Trust and Probate, Personal Injury and Compensation, Residential Property, Agriculture, Company and Commercial and Employment Law. People are at the very heart of their business. The successful outcomes they achieve for their clients are due to the high-quality people within the firm supported by the systems they use. Tinsdills are continuously reviewing the way they service their clients and how they can do this better, which has led to them reviewing the systems used internally and investing in developing technology

Jaki Cooke, Tinsdills Solicitors, IT Manager “Having had our previous digital dictation supplier for about 18 years we know the digital dictation space very well. During this time, we very rarely made contact for support and we understood that we paid a premium for the technology at the time, but this is now old technology even and the expenditure was no longer justifiable. Working with Diktamen has been very rewarding and illuminating. My only regret is that we did not switch to Diktamen sooner. Diktamen offer a fantastic True-cloud platform that is unrivalled with a very responsive team that are always very helpful and supportive. They offer fantastic value for money. We now have a great solution at a much better price.”

Joe DiCarlo, Diktamen, VP Business Development “It’s key to note that just because something has been the same way for a long period of time, does not naturally mean that going forwards it’s the best thing to continue doing. Times change! We offer the best solution in the UK for a True-cloud digital dictation platform, with the best service at the best price. We listen to our clients and actively adapt to fulfil their requirements in a timely manner strengthening our status daily. Our aim is simple. It is to exceed our clients’ expectations in everything that we do, in both the outcome we achieve and the service we provide.”

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About Tinsdills Solicitors