In a rapidly advancing legal sector, Wollens Solicitors have made a significant move to migrate to Diktamen for their dictation and transcription services. This strategic migration sets a new benchmark for efficiency and simplicity within the firm.
A Strategic Move for Progress
With a focus on continuous improvement and client satisfaction, Wollens Solicitors embarked on a search for a digital dictation solution that would seamlessly integrate with their Citrix environment. After a thorough evaluation, Diktamen stood out as the ideal partner, offering a solution that was easy to deploy, reliable, and future-proof, while ensuring minimal strain on their IT resources.
Trialing Diktamen
Before committing to a full rollout, Wollens Solicitors trialed Diktamen’s cloud-based platform to evaluate its performance and compatibility with their existing systems. The trial was met with strong approval from the team, who found the platform to be intuitive and effective. Key features such as improved workflow efficiency, high-quality audio, and the platform’s simplicity reassured the firm that Diktamen was the right choice for their needs.
Feedback on the Diktamen Experience
Alex Nagy, IT Manager at Wollens Solicitors, shared his thoughts on the experience: “We’ve been extremely pleased with the service provided by Diktamen. Their team has been incredibly responsive and knowledgeable, offering us direct access to the developers to address the unique challenges of deploying within our Citrix environment. As no Citrix setup is ever the same, their ability to navigate those complexities and variables was invaluable. The support has been consistently fast and reliable, which has made our transition seamless. We would highly recommend Diktamen to any law firm considering an upgrade from traditional dictation solutions.”
Joe DiCarlo, VP of Business Development at Diktamen, commented on the successful partnership: “It’s always a pleasure to work with clients like Wollens Solicitors. Seeing them benefit from the refinements we’ve made over the years—whether through cost savings or improved ease of use—reinforces our mission to provide solutions that enhance day-to-day operations.”
Seamless Integration with Minimal Disruption
The transition to Diktamen’s Cloud Digital Dictation was a smooth process for Wollens, causing minimal disruption to their day-to-day operations. Thanks to the flexibility and expertise of the Diktamen team, the firm was able to maintain productivity throughout the migration process while integrating seamlessly with their Citrix environment.
Rapid Results and Efficiency Gains
- 50% Cost Reduction: Dictation-related costs have been cut in half, freeing up resources for other priorities.
- 20% Faster Document Turnaround: Workflows are streamlined, cutting document processing time by nearly a third.
- 100% Seamless Citrix Integration: The system integrates flawlessly with Citrix, ensuring smooth, reliable performance across devices.
- 75% Less IT Involvement: The low-maintenance system frees up IT, allowing 75% more focus on strategic projects.
Looking Ahead
With Diktamen’s Cloud Digital Dictation in place, Wollens Solicitors are well-positioned for future success. The firm’s enhanced efficiency and modern digital platform ensure they are fully equipped to meet the evolving needs of their clients while maintaining high service standards.
About Wollens Solicitors
Wollens is one of the largest law firms in the South West. It offers expert legal services in private client and commercial law. With over 140 professionals, it operates from offices across Devon. The firm provides clear, straightforward advice tailored to each client. Wollens is proud of its community involvement and industry recognition. Its awards include Private Client Practice and Law Firm of the Year.
Ready to Migrate to Diktamen?
For law firms seeking to improve efficiency and embrace cutting-edge technology, Diktamen is here to help. Discover how our cloud-based digital dictation solution can transform your practice today.