CKT has made a significant leap forward by migrating to Diktamen’s Cloud Digital Dictation platform. This move enhances the firm’s dictation capabilities across various locations. It streamlines processes and improves collaboration among legal professionals.
A Smooth Transition to Cloud Technology:
The migration to Diktamen has been met with enthusiastic approval from the team at CKT. Steve Cronin, Chief Information Officer, praised the transition, stating, “The rollout was flawless—a quick win for our newly formed IT team. Everyone is thrilled with the new system. It’s incredibly user-friendly, supports remote work, and our team has fully embraced the change. Previously, managing multiple dictation systems was challenging, but Diktamen has streamlined our workflows and processes, making it easier for both users and IT to maintain.”
Empowering Remote Work:
With Diktamen, CKT has significantly improved remote work capabilities. The new system allows seamless transcription from home. Team members can dictate, access, and manage documents from anywhere. This flexibility maintains productivity, especially as work environments evolve.
Joe DiCarlo, VP of Business Development at Diktamen, remarked, “The flexibility for remote transcription has made a noticeable difference in how our clients and team operate. We’re thrilled to partner with CKT to enhance their dictation experience.”
Improved Workflow and Team Morale:
The implementation of Diktamen was a key project for CKT’s new IT department. They knew adopting a cloud dictation solution would streamline workflows and boost team morale. They chose Diktamen for its user-friendly interface and robust features. Steve Cronin added, “The ease of use has significantly reduced the learning curve for our team, allowing them to focus on their legal work.”
Enhancing Collaboration Across Locations:
The transition to Diktamen enhances collaboration among CKT’s various locations. Team members can now share dictations and documents in real-time. This fosters a more integrated approach to case management. The cloud-based solution ensures all employees, whether in the office or remote, have access to the same tools. This promotes consistency in service delivery.
Measurable Outcomes:
Since implementing Diktamen, CKT has already seen measurable improvements. They anticipate a reduction in dictation turnaround times by up to 30%. This enables quicker responses to client inquiries and improves overall satisfaction.
CKT’s Rapid Results:
Improved team morale, with users appreciating the ease of the new platform.
Reduction in dictation turnaround times, leading to quicker responses.
Enhanced remote work flexibility, increasing overall team productivity.
Streamlined dictation processes, eliminating the need for multiple systems.
About CKT:
Comyn Kelleher Tobin LLP (CKT) is a leading Irish law firm with over 90 professionals in Cork and Dublin, specialising in litigation, healthcare, insurance, employment, property, and family law. Founded in 1982, CKT is ranked among Ireland’s top 25 firms and recognised by Chambers & Partners Europe and The Legal 500 EMEA. The firm holds the Q9000 gold standard for risk management and has received multiple awards, including Family Lawyer of the Year and Employment Team of the Year. Regulated by the Legal Services Regulatory Authority. Visit their website to learn more.
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