Empowering Healthcare Practices with Savings
Secure Voice Capture & Workflow Solutions for NHS Trusts, GPs & Private Healthcare Providers
Supporting Healthcare Professionals Since 2007
Diktamen | Healthcare video by Abbey Kupoluyi
Healthcare Clients We Support
Our Voice Capture Tools for Medical Professionals
Medical Dictation
Our future-thinking medical voice capture platform designed to enhance clinical correspondence efficiency and 24/7 working flexibility for speedy healthcare documentation. Available both in the cloud and on-premise, our user-friendly solution streamlines dictation and transcription processes, reducing outsourced typist and transcription labor costs significantly. By offering flexible working options, Diktamen ensures seamless, timely, and precise patient documentation workflows, regardless of your setting. Whether you’re a clinician on the ward, a GP in practice, or providing in-home care, Diktamen allows you to focus on what truly matters—delivering exceptional patient care, not managing paperwork.
Speech Recognition
Efficiently update less-structured medical documentation with our advanced medical language model, designed for accurate recognition of medical terms and diagnoses. Our flexible speech recognition system, featuring both AI-powered and traditional options, allows users to independently process documents or enables transcription staff to review and complete partially drafted content. We customise the speech recognition setup to suit your specific needs, providing adaptable and cost-effective solutions for your team.
Ambient Writer
Our Ambient Writer enables medical professionals to seamlessly record patient check-ups, visits, and consultations both online and offline. It swiftly generates meeting notes, detailed reports, prescriptions, and updates, freeing staff from the burden of manual note-taking. This allows healthcare providers to focus fully on delivering exceptional care, enhancing both efficiency and patient outcomes.
Workflow Management
Streamline your dictation and transcription processes with our advanced workflow manager and AI-powered reporting tools, designed to enhance efficiency and reduce manual effort in reporting and forecasting. IT teams, managers, and supervisors can effortlessly reallocate tasks, provide support where needed, and generate detailed reports and insights on user performance, dictation preferences, document turnaround times, and transcription downtime. Our AI-driven insights deliver comprehensive data analysis, enabling you to optimise resource allocation and improve operational efficiency with greater precision.
Transcription Support
Reduce patient backlogs and meet deadlines effortlessly with our in-house transcription platform, which supports all hardware and offers both AI-powered and human transcription for quick documentation turnaround. To assist healthcare departments during busy periods, we’ve integrated trusted local outsourcing partners for times when your in-house team is at capacity. Our solution ensures smooth operations by empowering typists and administrative staff – enabling faster and more efficient documentation processing.
All-In-One Solutions
We understand that the needs of healthcare departments vary, not only between different trusts and clinics but also within individual medical practices. That’s why we’ve developed comprehensive solutions that bundle specific features tailored to meet the unique requirements of your practice. Our solutions include Diktamen Medical Dictation Workflow, Medical Dictation Workflow + Speech Recognition, Medical Dictation Workflow+, Medical Dictation Workflow+ & Ambient Writer.
References
Manish Bhatt, Eagle Lodge Cardiology Clinic, General Manager
“We migrated from an older dictation solution. The transition to Diktamen was hassle free and quick. The application is extremely user friendly, and we haven’t come across any glitches or delays. Their support service is always prompt, professional and efficient. We would highly recommend Diktamen for their quality of service”.
Dr. Omar Quaba, Waterfront Private Hospital, Consultant Plastic Surgeon and Medical Director
“The most valuable aspect for us is the visibility of workflow and the priority assignment capabilities, which have significantly improved efficiency throughout our practice. We would definitely recommend Diktamen to others looking for a dictation solution.”
Aki Jokinen, Pirkanmaa Welfare Region, ICT Service Director
“With Diktamen digital dictation workflow platform we have now one centralised dictation platform for all our users and through real-time reporting and operational management capabilities within the platform, we have been able to enhance productivity and efficiency across all service units.”
Noora Nuutinen, Keusote Wellbeing Services County, ICT Development Manger
“One of our digital priorities was to let professionals experiment with speech recognition. We saw its value especially in longer, simpler documentation like child welfare plans. The Diktamen solution made that possible.”
Vesa-Matti Tolonen, Lapha Wellness Area, CIO
“The dictation workflow system helps us see where speech recognition works best and where transcription is still needed.”
Security You Can Trust: Our Certifications
DTAC Approved
We meet the Digital Technology Assessment Criteria, ensuring our technology is safe, secure, and suitable for use in the NHS.
DSPT Certified
Through the Data Security and Protection Toolkit, we prove our ability to handle health and care information securely.
GDPR Certified
Diktamen ensures full compliance with the General Data Protection Regulation, safeguarding personal data and privacy.
Cyber Essentials
We are certified under the UK’s Cyber Essentials scheme, demonstrating protection against common cyber threats.
ISO 27001
Our ISO 27001 certification confirms that we maintain a robust information security management system.
ISO 9001
Diktamen is ISO 9001 certified, reflecting our consistent delivery of high-quality services and customer satisfaction.
ISO 14001
With ISO 14001, we demonstrate our commitment to environmentally responsible business practices.
ICO Registered
Diktamen is registered with the Information Commissioner’s Office, reinforcing our commitment to data protection laws in the UK.
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