AFG Law, a forward-thinking legal firm, has successfully transitioned from its legacy dictation system to Diktamen Cloud Digital Dictation, achieving greater efficiency, cost savings, and ease of management across the business.
A Smarter Alternative to Legacy Systems
AFG Law previously relied on a traditional on-premises dictation solution, which had become cumbersome and expensive to maintain. “Our previous provider required an on-premises server, and while they offered a cloud option, it wasn’t competitively priced,” explains Mike Kowalczyk, IT Manager at AFG Law. “When I came across Diktamen—almost by accident—I couldn’t believe it at first. They do the same thing, just better and cheaper.”
Seamless Implementation and Outstanding Support
The onboarding and support experience exceeded expectations. Mike continues, “I’ve got nothing but good things to say. Both during the onboarding and after, support has been perfect. Any problems we had were either explained or fixed immediately—even a bug I flagged was resolved the same day. That’s not something you usually see.”
He adds, “Out of dozens of vendors I’ve worked with, Diktamen is one of only a few I would recommend blindly to anyone. The team has been fantastic.”
Driving Digital Transformation
As part of AFG Law’s wider digital roadmap, the firm continues to invest in tools that enhance efficiency and streamline processes. Mike shared that the team is currently reviewing modern case management systems to replace legacy platforms—an initiative that aligns well with Diktamen’s cloud-first approach and integrations with leading systems.
A Commitment to Simplicity and Value
Diktamen’s cloud-based digital dictation platform offers flexibility, scalability, and cost-effectiveness—without the need for complex on-premise infrastructure. Its intuitive design and responsive support team made the transition simple for AFG Law, ensuring minimal disruption and maximum productivity.
A Word from Diktamen
Joe DiCarlo, VP of Business Development at Diktamen, commented: “We’re thrilled to welcome AFG Law to the Diktamen family. Their commitment to efficiency and innovation mirrors our own values. It’s great to see how quickly they embraced the platform and are now benefitting from a more streamlined, cost-effective dictation process.”
Results at a Glance
Seamless transition from legacy on-premises dictation to Diktamen Cloud.
Significant cost savings compared to the previous provider.
Zero downtime and smooth user adoption across the firm.
Outstanding technical support, with same-day issue resolution.
Simplified IT management – no on-premise servers or maintenance required.
Enhanced flexibility and scalability to support AFG Law’s digital transformation strategy.
About AFG Law
AFG Law is a multi-award-winning, full-service law firm with offices in Bolton, Bury, and Stockport, specializing in family law, property, and private client services. The firm has 125 years of experience, particularly in family law, and is known for its professional, accommodating, and client-focused approach. Their services include divorce, child-related matters, wills, probate, residential and commercial property, and dispute resolution.
Visit their website for more information: www.afglaw.co.uk
Could Your Firm Benefit from Diktamen?
AFG Law’s successful transition highlights how Diktamen enables law firms to simplify workflows, reduce costs, and improve efficiency with modern cloud-based digital dictation.