Bates Wells, a leading law firm in London, has migrated to Diktamen Cloud Digital Dictation after a successful trial. The move has streamlined workflows, reduced costs, and boosted productivity. Diktamen’s easy-to-use technology fit perfectly for the firms needs.
A Simple and Intuitive Solution:
Bates Wells needed a dictation system that was easy to adopt and would enable their team to get up and running quickly. Based on their experience with successful cloud projects, Quiss recommended Diktamen Cloud Digital Dictation for its user-friendly interface, which requires minimal training. Users were able to quickly become proficient with the system, ensuring a smooth transition. The seamless rollout allowed the firm’s team to start using the solution immediately, with no disruption to their workflow.
Swift Setup and Integration:
The firm required a solution that could integrate with their existing infrastructure without hassle. Diktamen’s cloud-based system delivered with zero configuration concerns, and the firm was up and running in just 24 hours, including single sign-on (SSO) and website branding. This rapid setup allowed Bates Wells to start benefiting from the solution almost immediately, without any need for additional IT resources.
Cost-Effective and Scalable:
Cost efficiency played a key role in Bates Wells’ decision to adopt Diktamen. The firm saw a reduction of up to 60% in their annual digital dictation costs compared to other solutions they considered. Diktamen’s flexible, cloud-based platform has also eliminated the need for on-premise servers, reducing maintenance and professional services costs. This substantial saving has allowed Bates Wells to reinvest in other areas of the firm.
Exceptional Support:
Bates Wells was impressed by Diktamen’s responsive and supportive team, who were always available to address any queries or provide assistance during the trial and beyond. This high level of customer service made the entire transition seamless, ensuring that the team had the tools and support they needed every step of the way.
Testimonies:
Ed Mozley, Senior Infrastructure & Applications Manager at Bates Wells, shared his thoughts: “The trial exceeded our expectations, and it became clear right away that Diktamen would deliver exactly what we needed—simply and at a lower cost. The simplicity, efficiency, and cost-effectiveness of Diktamen made it an easy decision to switch.”
Joe DiCarlo, VP of Business Development at Diktamen, commented: “We’re thrilled to have Bates Wells on board and to see the success of our partnership with Quiss in action. At Diktamen, we pride ourselves on delivering exceptional service, and it’s rewarding to know that Ed and his team are already reaping the benefits.”
Andy Hawley, Business Development Manager at Quiss, added: “It’s been fantastic to see how Diktamen’s technology has benefited Bates Wells. The solution is a game-changer for law firms that want a powerful yet straightforward dictation system that works across the office and on the go.”
Rapid Results:
- 100% user satisfaction during trial and rollout
- 60% reduction in annual digital dictation costs
- Seamless migration with no new hardware or IT infrastructure required
About Bates Wells:
Bates Wells is a purpose-driven law firm and the first UK law firm to become a B Corp. The firm prioritizes both profit and purpose, ensuring its decisions positively impact its people, clients, community, and the environment. Advocating for sustainable business practices, Bates Wells challenges the traditional economic model, promoting a balance between profit and social impact. From the landmark Uber worker status ruling to defending trustees in high-profile charity cases, Bates Wells is at the forefront of driving positive societal change.
Will Your Firm Be the Next to Migrate to Diktamen?
Diktamen’s Cloud Digital Dictation platform is designed to enhance efficiency and drive growth for legal firms of all sizes. Discover how our solution can seamlessly integrate into your practice and take your operations to the next level.