Lodders, a well-established UK law firm, has successfully transitioned from its legacy dictation system to Diktamen Cloud Digital Dictation. After a comprehensive six-week pilot, the firm reported improved productivity, significant cost savings, and smoother workflows, positioning Diktamen as the ideal replacement for their previous platform.
A User-Friendly, Seamless Transition
Lodders needed a solution that could be easily adopted by its employees without causing disruption. Diktamen’s intuitive interface proved to be exactly what they required. “It doesn’t require a huge amount of training,” said Muj Mumtaz, IT Applications Manager at Lodders. Training sessions were conducted to guide staff through the dictation and transcription process, demonstrating Diktamen’s flexible and light-touch user interface. The training not only highlighted key features but also ensured that every employee could navigate the system confidently. This made the transition from the old system seamless, with minimal impact on day-to-day workflows.
Flexibility and Customisation
A key part of the transition was Diktamen’s flexibility in responding to user feedback. Lodders ran a six-week pilot involving a select group of users. During this phase, feedback was gathered and small but important tweaks were made to meet the firm’s specific needs. “It’s the small changes that make the big difference,” said Muj. This user-centric approach allowed Lodders to address potential concerns before full implementation, ensuring a smoother rollout. The firm appreciated Diktamen’s commitment to accommodating their specific requirements, which contributed to the positive reception from staff across the board.
Cost Efficiency and Scalability
One of the driving factors behind Lodders’ decision to switch to Diktamen was the cost efficiency of the platform. By moving away from their legacy on-premise system, Lodders eliminated the need for expensive server maintenance and IT support, reducing overall operational costs. “Diktamen is a better product at a lower price,” Muj noted. The cloud-based platform allows the firm to scale its usage as needed, providing flexibility without the overhead associated with traditional on-site systems. These cost savings have enabled Lodders to invest in other strategic areas of their business.
Exceptional Support
Diktamen’s high level of customer service played a crucial role in the success of the migration. From the initial pilot to the full rollout, Diktamen’s team was available to assist with any questions or refinements. Their responsiveness and proactive approach ensured that Lodders’ team could quickly resolve any issues. Diktamen also introduced advanced features like speech recognition and real-time transcription, further enhancing the user experience. “Diktamen’s willingness to adapt to our needs and deliver quick solutions made the entire process smoother,” said Muj.
Cloud-First Strategy
Lodders’ adoption of Diktamen aligns with the firm’s larger cloud-first strategy. As the firm continues to modernise its technology infrastructure, the move to cloud-based platforms like Diktamen is central to this vision. The firm is already exploring additional cloud-based solutions for practice management, as part of their effort to move away from outdated legacy systems. By embracing modern, scalable technologies, Lodders is ensuring that their internal processes remain efficient and adaptable to future needs.
Joe DiCarlo, VP of Business Development at Diktamen, said:
“We’re thrilled to partner with Lodders on their cloud journey. The success of this transition demonstrates how our platform can significantly enhance operations for law firms, helping them achieve greater efficiency and cost savings.”
Muj’s Reflections
Reflecting on the process, Muj shared: “We made the right choice moving to Diktamen. It fits perfectly with our cloud-first strategy, and we’re very happy with the results. The system is simple to use, cost-effective, and gives us the flexibility we need.”
Lodders’ Swift Results with Diktamen Cloud Digital Dictation:
- Faster adoption due to Diktamen’s intuitive, easy-to-use interface.
- 100% user satisfaction during the trial and rollout.
- Significant cost savings by eliminating on-premise servers and reducing maintenance costs.
- Seamless migration with no disruptions to workflow or additional IT infrastructure required.
About Lodders Solicitors
Lodders is a law firm with expert solicitors who excel at both the technicalities of law and real-world problem-solving. They help clients grow businesses, sell family ones, resolve disputes, complete property deals, and navigate personal or family changes—focusing on clear, practical solutions. Supported by specialists in HR, operations, tech, and finance, Lodders offers a seamless, high-quality service. Visit their website to learn more.
Could Your Firm Benefit From Diktamen?
Lodders’ successful transition shows how Diktamen can deliver improved efficiency, seamless integration, and cost reductions for law firms of all sizes. With flexible features, top-tier support, and easy scalability, Diktamen is the ideal solution for legal firms looking to modernise their dictation processes.
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