Serious Law LLP, a renowned player in serious injury claims, made a strategic move to Diktamen for Digital Dictation. This shift signifies not just a change in platforms but a practical upgrade. With a focused on clearer audio quality for faster transcription and user-friendly features for solicitors working on the move.
Transitioning from Legacy to Practicality
Moving away from their previous solution, Serious Law LLP realised the need for a more practical digital dictation system. This was due to an increased need to further support staff working remotely. Diktamen emerged as the solution, offering improved audio clarity, streamlined handling of large audio files, and an intuitive interface for both authors and supporting staff.
Smooth Transition: Integrating without Hassle
The move from their previous solution to Diktamen was seamless. This highlighted the platform’s ability to integrate into existing systems with minimal disruption. An impressive aspect of this transition is that no new hardware was needed. The firm efficiently used their existing smartphones, recording devices, foot pedals, and headphones.
Anywhere Access for Flexibility
Diktamen provides anywhere access, ensuring that Serious Law LLP has unprecedented flexibility. The mobile application allows uninterrupted access to dictations, supporting workflow continuity. This allows for flexibility, whether the team is working in the office or on the move.
Cost-Effective Solution for the Future
Looking ahead, Serious Law LLP values the 50% cost reduction that Diktamen has provided. The platform seamlessly fitting into their existing setup without requiring additional resources was another bonus. This allowed the firm to not just happy with their move, but see it as a practice one.
Testimonial from Stephen Reel, Partner, Serious Law LLP
Nick Sutton, Serious Law IT Manager commented, “Being experienced users of cloud-based dictation for many years, we knew exactly what we needed. We tested Diktamen vigorously especially in the areas where we had encountered with other suppliers. This resulted in great user feedback, particularly in the areas of audio clarity, handling of large audio files, and general ease of use, from both our Authors and Secretaries. It is fair to say that these areas were causing us frustration prior to our switch to Diktamen. You can appreciate that Diktamen was designed as a cloud-based solution from the outset, and we feel Diktamen outperforms our previous cloud digital dictation solution. I have been very impressed with the Diktamen Support team who were on top of our initial teething issues really quickly and continue to be excellent when called upon, which is not very often at all”.
Joe DiCarlo, Diktamen VP Business Development said, “Adoption of Software as a Service is popular, and it is becoming more widespread across the UK Legal sector. It is wonderful to hear that our software is shining above others. Switching to Diktamen is effortless and very easy to do. We are experts at delivering the best solution available in the UK. I would ask other law firms to re-evaluate digital dictation, especially as the excessive annual renewals are never that far away. We are confident that our solution and services are the best, and that we can guarantee a far greater return for your investment in many areas”.
Serious Law LLP’s Practical Upgrade Highlights:
- Seamless Integration: Efficiently using existing smartphones recording devices, foot pedals, and headphones – achieving a roll out with no disruption to daily operations.
- Enhanced Audio Quality: Improved audio clarity and allowing faster efficiency for supporting staff completing tasks.
- 50% Cost Reduction Achieved: Significant reduction in subscription costs was achieved .
About Serious Law LLP: Focused on Legal Excellence for Over 90 Years
Serious Law LLP, an acclaimed UK law practise specialising in catastrophic injury cases. Ranked in the top tier of the Legal 500, focusing on brain injury, spinal injury, cerebral palsy, and other serious injuries.
Founded in 1989, the unique and highly innovative firm was one of the country’s first to deal exclusively with personal injury. Today, Serious Law LLP is established as a leading firm in handling high value cases with a successful track record of numerous multi-million-pound settlements.
To help seriously injured clients and their families regain control of their lives, they provide an all-encompassing service that comprises expert legal assistance, together with a range of financial and aftercare support, including the provision of rehabilitation, vocational training, and housing and transport adaptation.
Serious Law LLP operates on a nationwide basis, rebuilding the lives of those affected by serious injury. The practice is committed to excellence in all areas of client care and are dedicated to the pursuit of professionalism and results.
Ready for a Practical Upgrade with Diktamen?
For those considering a more efficient digital dictation solution, Diktamen offers a practical upgrade without the need for additional resources. Initiate your journey towards efficiency today with a free trial.