Tassells Solicitors enhance their dictation and transcription turnaround with Diktamen Cloud Digital Dictation platform. This strategic shift boosts internal processes and enhances their ability to deliver high-quality legal services efficiently.
A Visionary Move to Cloud-Based Efficiency:
Tassells recognised the need to improve the efficiency of their dictation and transcription processes. Diktamen’s cloud system offered ease-of-use and and customisation for user familiarity. The new cloud platform improves workflows, increases accessibility, and enhances user experience without disrupting daily operations.
User-Friendly Transition with Immediate Benefits:
Tassells conducted a successful trial of Diktamen over some weeks. Feedback from the team was very positive. The new system was configured to closely resembled their previous dictation setup, allowing for a smooth transition.
“Having Diktamen has completely changed how we work,” said Alexandra Gordon, Managing Partner at Tassells. “The priority levels ensure that dictations are clearly marked for urgency, and it is extremely easy to filter dictations through all of the categories. Dictating is now so easy and quick to do, making us so much more efficient.”
Flawless Migration, Maximum Gains:
The migration to Diktamen was seamless, causing no disruption to day-to-day operations. The team could work uninterrupted, accessing dictations from anywhere. This flexibility resulted in quicker turnarounds and increased productivity.
Faster, Smarter Processes—Immediate Results:
Tassells has seen rapid improvements in workflow since adopting Diktamen. The new system reduced administrative bottlenecks and sped up the dictation process. This enables the team to respond faster to client needs, enhancing overall satisfaction.
IT Made Simple:
The IT team enjoys the ease of maintaining Diktamen’s cloud solution. Fewer technical issues mean more time for strategic projects. Diktamen simplifies IT complexity while supporting Tassells’ growth.
Joseph DiCarlo, VP of Business Development at Diktamen, commented: “We’re thrilled to see how quickly Tassells has integrated Diktamen. Our goal is to enhance efficiency while fitting seamlessly into existing processes. The impact on their operations has been rewarding.”
Rapid Results Achieved by Tassells:
Cost Savings: The firm achieved an impressive 65% reduction in dictation costs.
User Satisfaction: Diktamen recorded a perfect 100% user satisfaction rate during initial trials, highlighting the technology’s effectiveness.
Seamless Integration: Tassells experienced a smooth implementation process that enhanced existing workflows without disruption.
No Additional Training or Hardware Required: Tassells implemented the solution effortlessly, with no need for extra training or new equipment, allowing their team to adapt quickly.
Driving Future Growth with Modern Technology:
Tassells is positioned for long-term success with Diktamen. The scalable, flexible system meets the evolving demands of the legal landscape. By embracing technology, Tassels continues to deliver excellent, client-focused legal services.
About Tassels Solicitors:
Tassells Solicitors is a client-focused law firm based in Faversham, Kent, with over 230 years of experience. The firm possesses a deep understanding of the local market and its unique needs. Their approach emphasizes clear, practical legal advice tailored to each client. The dedicated staff are passionate problem-solvers, providing empathetic support for private clients and pragmatic guidance for businesses. By offering quality services for individuals, families, and businesses, Tassells has established itself as one of the most trusted firms in Kent.
Take Your Firm to the Next Level:
Looking to streamline your workflow? Diktamen’s Cloud Digital Dictation platform enhances efficiency and drives growth. Discover how our solution can fit seamlessly into your practice.