Diktamen Client Interviews

Latest Interviews

Interview with Karen Williams and Phoebe Mack on Peninsula Practice Management’s Adoption of Diktamen Cloud Digital Dictation

Peninsula Practice Management, a specialist organisation supporting private healthcare consultants and clinicians, has adopted Diktamen Cloud Digital Dictation to streamline clinical documentation and improve turnaround times. Karen Williams and Phoebe Mack, Founders of Peninsula Practice Management, shares how the platform has helped the business deliver faster, more efficient support to consultants from day one. Can...

Interview with Kieran Potter on Bevirs Law’s Transition to Diktamen Cloud Digital Dictation

Bevirs Law has recently modernised its dictation processes by transitioning to Diktamen Cloud Digital Dictation. In this interview, Kieran Potter, Operations Manager at Bevirs Law, discusses what prompted the move, how the implementation unfolded, and the firm’s perspective on emerging technologies like AI. Can you introduce yourself and your role at Bevirs Law? Kieran Potter:...

Interview with Mark Woolsey on Copleys Solicitors’ Transition to Diktamen Cloud Digital Dictation

Mark Woolsey, Solicitor and unofficial IT lead at Copleys Solicitors LLP, discusses the firm’s move from their legacy dictation provider to Diktamen Cloud Digital Dictation—sharing how the transition improved flexibility, user experience, and long-term control over their workflows. Can you tell us a bit about your role at Copleys? Mark Woolsey: “I’m a Solicitor at...

Interview with Karen Lomas on Underwood & Co’s Transition to Diktamen Cloud Digital Dictation

Karen Lomas, IT and Secretarial Lead and Solicitor at Underwood & Co, discusses how the firm transitioned from its legacy dictation system to Diktamen Cloud Digital Dictation. She shares how the move simplified workflows, delivered cost savings, and improved efficiency across the firm, with strong support from both Diktamen and Quiss. Can you tell us...

Interview with Sadie Hector on Blanchard’s Bailey Transition to Diktamen Cloud Digital Dictation

Sadie Hector, responsible for projects and training at Blanchard’s Bailey, shares her experience of moving the firm from their legacy dictation system to Diktamen Cloud Digital Dictation, highlighting how it has improved transcription reliability, workflow efficiency, and user satisfaction. Can you tell us a bit about your role at Blanchard’s Bailey? Sadie Hector: “I work...

Interview with Stuart McLachlan on Express Solicitors’ Transition to Diktamen Cloud Digital Dictation

Stuart McLachlan, Head of IT at personal injury law firm Express Solicitors, discusses the firm’s move to Diktamen Cloud Digital Dictation, sharing insights into the decision-making process, benefits of the switch, and how the firm is keeping an eye on future technology trends like AI. Can you tell us a bit about your role at...

Interview wiih Malcolm Begley on Howells Solicitors move to Digital Dictation with Diktamen

Malcolm Begley, IT Team Manager at Howells Solicitors, shares the firm’s experience of moving to Diktamen Cloud Digital Dictation, highlighting how it has simplified workflows, reduced reliance on multiple systems, and improved the end-user experience. Can you tell us about your role at Howells Solicitors? Malcolm Begley: “I’m the IT Team Manager, overseeing all technical...

Interview with Mike Kowalczyk on AFG Law’s Transition to Diktamen Cloud Digital Dictation

Mike Kowalczyk, IT Manager at AFG Law, shares his experience of moving the firm from BigHand to Diktamen Cloud Digital Dictation, highlighting how it has improved workflows, staff efficiency, and IT management. Can you tell us a bit about your role at AFG Law? Mike Kowalczyk: “I’m the IT Manager at AFG Law, responsible for...

Interview with Vicki Jones & Alicia Pickett on Johnson Astills’ Transition to Diktamen Cloud Digital Dictation

Vicki Jones, Practice Manager, and Alicia Pickett, Practice Administrator at Johnson Astills, share their experience of adopting Diktamen Cloud Digital Dictation, and how it has streamlined workflows, reduced costs, and supported staff productivity. Can you tell us a bit about yourselves and your roles at Johnson Astills? Vicki Jones: “I’m the Practice Manager here, overseeing...

Interview with Jonathan Copper on Sharman Law’s Transition to Diktamen Cloud Digital Dictation

Jonathan Copper, Equity Partner and Head of the Residential Property Department at Sharman Law LLP, shares his experience of moving the firm from a failing legacy dictation system to Diktamen Cloud Digital Dictation, and how the switch has improved efficiency, support, and overall workflow reliability. Can you tell us a bit about yourself and your...

Interview with Andy Thompson on Blackadders LLP’s Transition to Diktamen Cloud Digital Dictation

Andy Thompson, Head of Data and Technology at Blackadders LLP, shares his experience of moving the firm from a legacy dictation system to Diktamen Cloud Digital Dictation — highlighting how simplicity, speed, and reliability have made a major impact on the firm’s IT operations and staff experience. Can you tell us a bit about yourself...

Interview with Martin Holmes on Harrison Dury & Co’s Transition to Diktamen Cloud Digital Dictation

Martin Holmes, Head of IT at Harrison Dury & Co, shares his experience of moving the firm from a legacy dictation system to Diktamen Cloud Digital Dictation, and how it has improved workflows, staff productivity, and IT efficiency. Can you tell us a bit about yourself and your role at Harrison Dury & Co? Martin...

Interview with Adrian Barker and Jack Halliwell on Ison Harrison’s Transition to Diktamen Cloud Digital Dictation

Adrian Barker, IT Manager, and Jack Halliwell, IT Team Leader at Ison Harrison, share their experience of moving the firm from a legacy dictation solution to Diktamen Cloud Digital Dictation, highlighting how it has improved workflows, staff efficiency, and IT management. Can you tell us a bit about your roles at Ison Harrison? Adrian Barker:...

Interview with Sam Hawkins on Thomson & Bancks’ Transition to Diktamen Cloud Digital Dictation

Sam Hawkins, Practice Manager at Thomson & Bancks, shares her experience of moving the firm from a legacy dictation system to Diktamen Cloud Digital Dictation, and how it has improved workflows, staff productivity, and IT efficiency. Can you tell us a bit about yourself and your role at Thomson & Bancks? Sam Hawkins: “I’m the...

Interview with Holly Wood on England & Co Solicitors’ Transition to Diktamen Cloud Digital Dictation

Holly Wood, Equity Partner at England & Co Solicitors, shares her experience of moving the firm from a patchwork dictation setup to Diktamen Cloud Digital Dictation, and the positive impact it has had on staff and workflows. Can you tell us a bit about yourself and your role at England & Co Solicitors? Holly Wood:...

Interview with Alison Gooden and David Baskerville on Signature Litigation’s Transition to Diktamen Cloud Digital Dictation

Alison Gooden, Senior PA at Signature Litigation, and David Baskerville, Director at Baskerville Drummond LLP, reflect on Signature’s successful transition to Diktamen Cloud Digital Dictation and the impact it’s had across the firm. Could you introduce yourself and describe your role within your organisation? David Baskerville: “My name is David Baskerville, and I am an...

Interview with Jennifer Thornton and Adam Bentley on HF’s Transition to Diktamen Cloud Digital Dictation

Jennifer Thornton, Head of the Legal Support Team at HF, and Adam Bentley, Solution Architect, share their experience transitioning to Diktamen Cloud Digital Dictation—highlighting the collaborative rollout, user adoption, and the ongoing value the solution brings to their firm. Can you tell us about your roles at HF and your involvement in the Diktamen project?...

Interview with Jamie Abraham on Harold Benjamin Solicitors’ Transition to Diktamen Cloud Digital Dictation

Jamie Abraham, Operations Director at Harold Benjamin Solicitors, shares insights on the firm’s transition to Diktamen Cloud Digital Dictation and the benefits they’ve experienced since adopting the platform. Can you tell us a bit about yourself and your role at Harold Benjamin Solicitors? Jamie Abraham: “I’m the Operations Director at Harold Benjamin Solicitors. My responsibilities...

Interview with Mr. Omar Quaba on Waterfront Private Hospital’s Transition to Diktamen True-Cloud Digital Dictation

Dr. Omar Quaba, Consultant Plastic Surgeon and Medical Director at Waterfront Private Hospital, shares his experience with the clinic’s switch to Diktamen True-Cloud Digital Dictation and the improvements they’ve seen since adopting the platform. Can you tell us a bit about yourself and your role at Waterfront Private Hospital? Dr. Omar Quaba: “I am a...

Interview with Helen Manning on Jolliffes Solicitors Transition to Diktamen Cloud Digital Dictation

Helen Manning, Account Manager at Jolliffes Solicitors, shares insights on how the firm’s transition to Diktamen Cloud Digital Dictation and the benefits they’ve experienced since adopting the platform. Can you tell us a bit about yourself and your role at Jolliffes Solicitors? Helen Manning: “I’m the Account Manager at Jolliffes Solicitors, a law firm based...

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