As we begin 2025, it’s the perfect time to reflect on the success of 2024 and share our excitement for the months ahead. In 2024, Diktamen supported over 30,000 legal professionals and 20,000 healthcare workers. Our tools helped these professionals work faster, more efficiently, and with greater accuracy. We processed over 15 million dictations, allowing our clients to work seamlessly from home, in the office, or while on the move. We’re proud of how far we’ve come and thankful for the trust of our clients.
We also worked hard to improve our platform and deliver the best experience possible. Here are some of the key updates from 2024:
1. Enhanced Speech Recognition
We expanded our network of speech recognition partners. Clients now have more choices, tailored to their preferences. This is especially useful for those looking to reduce costs without compromising quality. We also ensured that speech recognition performance continues to improve across different environments.
2. Improved Dictation Task Management
We listened closely to our users’ feedback. Many were sending tasks as dictations, so we developed a new feature to support this workflow. The new feature helps users manage their tasks and dictations more effectively, saving time and reducing complexity. It’s a small change that makes a big difference for our clients working on the go.
3. AI-Powered Reporting
We know how important it is to have quick and accurate insights. With our AI-assistant, administrators can now pull detailed performance reports with ease. The AI helps analyse trends, saving valuable time and offering better decision-making capabilities. This update ensures our clients can access the information they need, faster than ever.
Expanding Client Base and Partnerships
The year was marked by an exciting surge in new clients. We’ve been thrilled by the increasing demand for our easy-to-deploy solutions. Along with this growth, we expanded our network of technology partnerships, which will help us offer even more powerful solutions. We’re also seeing growing interest outside of the UK, which opens up exciting global opportunities. We are grateful for each new client, partner, and associate who contributed to this success.
Looking Ahead to 2025: Our Focus and Plans
As we dive into 2025, we’re energised and ready to build on the momentum of the past year. Here’s where we’re focusing our efforts this year:
1. Maintaining 100% Client Satisfaction
Our commitment to support remains our top priority. We want every client to feel heard, valued, and completely satisfied with our tools. Our team is ready to provide exceptional service whenever it’s needed. Whether you have a question, need assistance, or require new training, we’re here to support you.
2. Sustaining a 100% Client Retention Rate
We’ve worked hard to ensure our clients stay with us year after year. In 2025, we’ll continue to offer solutions that solve real problems, helping our clients save time and work smarter. Our goal is to keep building long-term relationships, offering continuous value, and exceeding expectations.
3. Expanding Technology Partnerships
We’re excited to form new technology partnerships in 2025. These collaborations will bring new features, integrations, and capabilities to our platform. We are continuously exploring new technologies that will allow us to improve our services and enhance the client experience. With these partnerships, we can offer even more options for customisation and flexibility.
4. Rolling Out Time-Saving Features
Our goal is simple: help clients save time and increase efficiency. In 2025, we will introduce new features that simplify workflows and reduce manual effort. From smarter dictation management to faster reporting, these tools will help professionals focus on what matters most. We are committed to innovation that makes a difference.
Joe DiCarlo, VP of Business Development at Diktamen commented, ‘2025 holds exciting opportunities for Diktamen, and we can’t wait to continue supporting our clients with our voice technology. We look forward to rolling out new features and continuing our journey of growth and innovation. Thank you for being part of the Diktamen community. Here’s to an even greater year ahead!’
Stay tuned for more updates as we continue to shape the future of voice tools for professionals across industries!
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