In the rapidly evolving UK legal industry, where efficiency and reliability are paramount, Digital Dictation solutions play a pivotal role in supporting legal staff with processing client updates and tasks. However, recent interviews with legal prospects and clients have uncovered a startling reality – 80% of UK legal firms are overpaying for digital dictation. Two crucial themes indicate why, and in this short blog, we’ll explore these issues along with insights on how to conduct due diligence for your costs and potential savings for your firm.
Reason 1 – Unawareness of Costs:
One significant revelation is that many IT Managers and directors overseeing digital dictation solutions are often unaware of the associated costs. Surprisingly, the price doesn’t emerge as a primary consideration for them. Their focus revolves around functionality, reliability, and security in their IT infrastructure.
However, this lack of cost awareness can lead to unintentional oversights, resulting in higher expenditure than necessary. When IT decision-makers prioritise features without evaluating the corresponding costs, they risk overpaying for services that might exceed the actual needs of their legal practice.
Reason 2 – Operational Efficiency:
On the other hand, migration projects, often initiated by Finance or Senior Leadership, are driven by concerns about team efficiency. Operational spending management becomes a focal point for these projects.
In these scenarios, financial and leadership teams may emphasize optimising team efficiency without a detailed understanding of the cost implications. This can lead to suboptimal decisions, where the desire for operational improvements overshadows the need for cost-effectiveness.
Despite the importance of functionality and other factors, neglecting to pay attention to costs can lead to overcharging. This oversight is especially evident when clients migrate from long-serving industry providers. Shockingly, more than half of our new legal clients have discovered they were overcharged by up to 60% annually.
Keen to Know Your Costs?
If you’re eager to assess your costs, use our potential savings calculator for a quick snapshot. Input your upgrade cost and the number of users, and the calculator will provide insights. Feel free to share the results with us, and we’ll guarantee to honor your huge savings for many year.
Conclusion:
At Diktamen, we firmly believe that cloud digital dictation should be simple to use, easy to deploy, and, most importantly, cost-efficient. Whether it’s functionality, efficiency, costs, or a combination of these factors, we advocate for simplicity and cost-effectiveness. We recommend conducting a yearly subscription benchmark to ensure you’re getting value for money. Additionally, encouraging collaboration between IT and leadership teams can contribute to firm-wide efficiencies and savings.
Diktamen – Simple and Cost-Effective Solution:
Since 2017, Diktamen has been meticulously refining its cloud solution to meet the functional needs of legal professionals, being light on IT implementation and maintenance. What sets us apart is our commitment to offering a cost-effective solution, making it sustainable for firms of all sizes.
Book a Free Demonstration:
Empower your legal practice with a straightforward, efficient, and cost-effective digital dictation solution. Join Diktamen for a personised demonstration and experience a new era in legal technology.