In a strategic move towards operational agility, Hedges Law, a leading legal firm, has chosen to migrate to Diktamen for Digital Dictation. This decision aligns with the firm’s new operational strategy, emphasizing ‘anywhere, any-time, and any-device’ accessibility, while also addressing cost concerns associated with their previous solution.
Embracing Operational Flexibility: A Shift Towards the Future
Hedges Law’s adoption of Diktamen marks a significant step in embracing a more flexible operational approach. With the need for accessibility from anywhere, at any time, and on any device becoming increasingly paramount. Diktamen’s digital dictation solution offers the perfect fit for the firm’s evolving needs.
Addressing Cost Concerns: A Pragmatic Solution
The decision to switch to Diktamen was also influenced by the desire to mitigate the high operational costs associated with their previous solution. By opting for Diktamen, Hedges Law anticipates not only enhanced operational flexibility but also a more cost-effective dictation solution that aligns with their financial objectives.
Seamless Transition to Diktamen:
The transition to Diktamen was executed seamlessly, ensuring minimal disruption to Hedges Law’s operations. With Diktamen’s user-friendly interface and comprehensive support, the firm’s staff quickly adapted to the new digital dictation platform, enabling a smooth continuation of their legal work.
A New Era of Efficiency and Accessibility:
With Diktamen in place, Hedges Law anticipates a new era of efficiency and accessibility in their dictation processes. The ‘anywhere, any-time, and any-device’ approach empowers their team to work more flexibly and collaboratively, ultimately enhancing productivity and client service delivery.
Wayne Pollock, Director of Central Services commented, “Hedges has witnessed many world events across the centuries. We consider ourselves to be leaders in the use of true cloud-based technology to support our goal of delivering high-end legal services to our clients. Our old dictation system was expensive to run and did not meet our ‘anywhere, any-time and any-device’ operational strategy. Moving to Diktamen’s true cloud dictation solution made pure business, financial and operational sense. The COVID 19 lockdown meant business as usual. Diktamen simply switched us on and our users embraced the technology with ease.”
Joe DiCarlo, Diktamen VP Business Development said, “Word of mouth referrals are great and act to underline that we are doing the right things. I recognised the frustrations Hedges Law had with their previous digital dictation provider and knew that we could provide a valuable alternative. We believe in building strong relationships and doing what is required to have happy clients. We customise every account and are experts in delivering the best value for money cloud-based experience without any limitations.”
Hedges Law’s Swift Results:
- Rapid implementation with minimal disruption.
- Improved dictation efficiency and turnaround times.
- Enhanced document accuracy and client service.
- Significant cost savings realised.
- Swift return on investment.
- Improved ability to meet client deadlines.
- Positioned for continued success and growth.
About Hedges Law:
Hedges Law has seen more changes than most businesses over the years, it is not surprising though. To put it into context, this local law firm was established some twenty-three years before Charles Dickens was born.
Established in 1789 by John Hedges, Hedges Solicitors has traditionally been a cornerstone of the local community.
As a family law firm, Hedges had a family member as Senior Partner for 193 years until Sir John Hedges retired from the business in 1982. Hedges had merged with another local law firm, Hatt & Co., in the early 1960s, ultimately giving the company a new family lineage and Adrian Hatt was the third generation of his family to run the law firm.
Ready to Migrate to Diktamen!
For legal firms seeking to optimise their dictation processes while enhancing operational flexibility. Diktamen offers a tailored solution designed to meet the demands of modern legal practices. Join Hedges Law and numerous other firms in embracing the future of digital dictation with Diktamen.