Malcomson Law transition to Diktamen for True Cloud Digital Dictation, a strategic progression to enhance remote working and operational efficiency. This bold move reflects Malcomson Law’s unwavering commitment to innovation and client-centricity, setting new standards of service for the firm.
Embracing Efficiency: Pioneering Operational Excellence
Malcomson Law identified the imperative for a cloud digital dictation solution that could enhance their mobile workflow processes. The firm sought a cloud solution that seamlessly integrates into its IT infrustrcture. With the aim not just to enhance remote capabilities, but also to springboard to further productivity.
Diktamen: Igniting Productivity and Innovation
After exhaustive deliberation and analysis of digital dictation software providers and a recemendation from Abacus Systems. Malcomson Law chose Diktamen as the beacon to illuminate its path to mobility. Diktamen’s legacy of reliability, simplicity, and cost efficient technology resonated deeply with Malcomson Law’s ethos and aspirations.
Seamless Fusion: Elevating Performance
After a successful trial, the roll out of Diktamen into Malcomson Law’s operations was a seamless. The platform seamlessly melded with existing systems, infusing the team with newfound capabilities to expedite processes and elevate performance.
Unrivaled Agility: Empowering the Legal Vanguard
Our cloud-based specialty endows Malcomson Law with agility and anywhere accessibility. Whether in the hallowed halls of the office or the tranquility of remote workspaces. The firm’s team members wield dictations at their fingertips, crafting a narrative of uninterrupted workflow.
Project Feedback:
Ray Cooney, Malcomson Law IT Manager, “It was the right time to replace our legacy digital dictation provider which had ongoing issues with the latest OS builds and was unable to perform as required for remote working. We have many users that needed the ability and ease of use that comes with working flexibility and the Diktamen SAAS cloud-based solution, both from an internal perspective and for use with smartphones, fitted our company needs perfectly. Diktamen were very helpful from the beginning and the free trial went very well. Cloud-based dictation is the way forward for any size of legal firm in my opinion, as it’s so customisable, efficient and cost effective. It made the decision to switch provider for our firm an easy one. To have Abacus Systems locally to supply the required new hardware and with the wealth of experience that they bring simply reinforced our selection of provider”.
Eoghan Johnson, Business Development Director Abacus Systems Ltd, “The Diktamen cloud-based dictation platform is very robust and secure, enabling smartphone users to dictate from any location effortlessly. The workflow efficiencies and system design possibilities accommodate all types of legal firms. We have a wide range of expertise, hardware, and services that continue to support Diktamen going forwards.”
Joe DiCarlo, Diktamen VP Business Development, “It was outstanding working with Malcomson Law as it was clear they knew exactly what they needed. All we did was listen to their requirements and design their own customised cloud-based dictation solution. The creation process is very quick as we have a team of experts who are accustomed to designing and implementing the client’s productivity proposals. The rollout went very smoothly, and the users are very happy with Diktamen”
Swift Results:
- Accelerated Efficiency: Diktamen integration streamlined workflows, boosting document processing speed and time management.
- Heightened Collaboration: Seamless dictation access fostered enhanced teamwork and communication.
- Cost-Effective Solutions: Optimized processes led to significant cost savings.
About Malcomson Law:
Malcomson Law LLP History, Malcomson Law LLP was founded in 1858 in Carlow by Robert Malcomson, a member of a well-known Waterford family of tanners. When Robert K Law joined the firm it became Malcomson & Law. The firm name has remained long after the original founders retired. In 1984, Malcomson & Law amalgamated with the Carlow firm of Frank Lanigan Solicitors, and became Frank Lanigan, Malcomson & Law. As the practice expanded, it became a well-known and successful firm in Carlow and the surrounding counties with thriving commercial, family law and property departments.
Looking to move to Diktamen?
If you’re considering upgrading your digital dictation solution, discover the potential for improved efficiency and streamlined operations with Diktamen. Begin your journey towards optimised workflow efficiency today.